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Private sector organisations, from banks to coffee shops, have embraced the need to offer consumers different digital channels and...

Customer experience has become one of the most critical differentiators in the marketplace today. From acquiring customers to engaging...

The biggest challenge facing the UK public sector continues to be the need to balance the books. The Covid-19 pandemic has posed an...

Adoption of software-as-a-service (SaaS) on the Public Cloud has grown significantly within the UK in recent years, with the Covid-19...