Transforming Public Sector Back Offices
The key to enabling a Digital Back Office is having access to robust systems and data in real-time. Systems that support data access anytime, anywhere, and any place through the Cloud.
Going digital and unlocking value does not have to require significant capital expenditure or IT investment. Whether utilising Infor's CloudSuite solutions to drive transformation in Finance, Workforce Management, HR, Supply Chain and Procurement, and Operations or deploying QuickBase low code can deliver significant business benefits. Our consultants can support the definition and delivery of business outcomes and benefits.
Both solutions are hosted by AWS in their data centers, providing peace of mind, data security, and operational resilience. Our partnership with Softcat enables Public Sector organisations to utilise a number of procurement frameworks. Our partnership with CPC also provides Education establishments with a simplified procurement process.
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Central and Local Government
Central and Local Governments face ever greater demands for efficiencies in the provision of public services and how they operationally deliver. Using data to forecast and model can inform policies and processes both centrally and locally. This can range from forecasting employment trends and skills demand through to using satellite imaging to check on the use of Government subsidies for woodland development. Cloud solutions can bring organisations operational efficiencies through more efficient HR and finance processes and improved retention of top talent, but also through realising value in procurement and asset management. The Cloud enables public bodies to augment their own data sets to create new insights that define and change Public Sector services and delivery.
Universities and colleges need to transform not only the operational aspects of education provision and management, but also the way education is delivered. Efficient and effective back-office operations such as HR, Finance, Procurement, and Maintenance can allow resources to be dedicated to education provision. Education institutions need to balance the multiple income streams with not only day to day costs but also plan for capital investment in equipment, buildings, and new capabilities. Operationally, Cloud solutions allow data to be aggregated across departments and different systems to better understand revenues, costs, assets replacement and maintenance as well as resource scheduling.
Blue Light Services
Emergency services are under ever increasing pressure to deliver services in a timely manner whilst balancing staff rostering and welfare, with managing costs. Better understanding of service demands is required, which can be informed by population-based forecasts and local trends. This would allow Services to predict demand to allow for fire and ambulance appliances, ensure equipment maintenance and testing as well allow workforce planning and rostering of volunteers, front line staff and support teams.
Technology can be utilised to support Bluelight services track and manage the myriad of assets whether at base or at an incident. Using RFID, assets can be tracked, maintenance proactively managed and replacements planned. This allows an end to end understanding of assets, costs and forecasted investments.
Healthcare organisations are facing significant challenges to manage resources, retain staff, and balance finances. Efficient back office systems and processes are critical, to support data accuracy and have reports that can be trusted to support decision-making.
Remove data silos, streamlining processes and enabling collaboration across departments are some of the outcomes that Digital Back Office transformation can support.