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Tranforming Public Sector Back Offices

The key to enabling Digital Back Office is having access to robust systems and data in real-time. Systems that support data availability anytime, anywhere, and any place through the cloud. 


Going digital and unlocking value does not have to require significant capital expenditure or IT investment. Whether utilsing Infor's CloudSuite solutions drive transformation in Finance, Workforce Management, HR, Supply Chain and Procurement,  and Operations or deploy Quickbase low code can deliver significant business benefits. Our consultants can support to define and deliver business outcomes and benefits.


Both solutions are hosted by AWS in their datacenters, providing peace of mind, data security, and operational resilience. Our partnership with Softcat enables Public Sector organisations to utilise a number of procurement frameworks. Our partnership CPC also provides Education establishments a simplified procurement process. 

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Central and Local Government

Central and Local Governments face ever greater demands for efficiencies in the provision of public services and how they operationally deliver. Using data to forecast and model can inform policies and processes both centrally and locally. This can range from forecasting employment trends and skills demand through to using satellite imaging to check on the use of Government subsidies for woodland development. Cloud solutions can bring organisations operational efficiencies through more efficient HR and finance processes and improved retention of top talent, but also through realising value in procurement and asset management. The cloud enables public bodies to augment their own data sets to create new insights that define and change Public Sector services and delivery.

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Universities and colleges need to transform not only the operational aspects of education provision and management, but also the way education is delivered. Efficient and effective back-office operations such as HR, finance, procurement, and maintenance can allow resources to be dedicated to education provision. Education institutions need to balance the multiple income streams with not only day to day costs but also plan for capital investment in equipment, buildings, and new capabilities.  Operationally, cloud solutions allows data to be aggregated across departments and different systems to better understand revenues, costs, assets replacement and maintenance as well as resource scheduling.

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Blue Light Services

Emergency services are under ever increasing pressure to deliver services in a timely manner whilst balancing staff rostering and welfare, with managing costs. Better understanding of service demands is required, which can be informed by population-based forecasts and local trends. This would allow Services to predict demand to allow for fire and ambulance appliances, ensure equipment maintenance and testing as well allow workforce planning and rostering of volunteers, front line staff and support teams.

Technology can be utilised to support Bluelight services track and manage the myriad of assets whether at base or at an incident. Using RFID, assets can be tracked, maintenance proactively managed and replacements planned. This allows an end to end understanding of assets, costs and forecasted investments.


Not for Profit

Operational efficiency and public engagement are critical for charities and NGOs, to support fund raising, access hard to reach groups or engage with potential volunteers. Data sits at the heart of these organisations and enabling the insights to drive fundraising campaigns, signing up new volunteers, and drive operational efficiencies to ensure funds are spent on the causes they support rather than administration.

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Public Sector Solution


Human Capital Management (HCM) and Payroll

Infor's HCM solution provides a comprehensive set of functionality to support the employee lifecycle from acquisition, through to onboarding, skills, and personnel development that is aligned with appraisals and performance management. The solution integrates with payroll and supports time entry and absence management. Recognising the importance of employee engagement and welfare, there is a significant capability for manager and employee self-service. Applying predictive talent analytics, organisations can attract and hire the best candidates based on skills, capabilities, or a range of employee attributes. Analytics can be used to understand changes within the workforce and allow proactive interventions.


Financial Management

Infor's financial management functionality allows a fully integrated end-to-end financial and accounting capability delivered on the cloud. It enables the use of multiple ledgers, that support easy recording of receivables and integrate with procurement to manage expenditures from procurements activity that bring budgetary controls. The solution supports grants, project, and asset accounting. With treasury solutions, cash management and visibility can be near real-time. This enables finance functions to add define budgets and forecasts based on a trusted set of data and in terms enables effective decision making.


Supplier Management

Infor's Supplier Management facilitates the procure to pay process, from requisitions to purchase orders and P-cards. The solution also has the capability to enable supplier portal and self-service. Given the importance of procurement and value for money, strategic sourcing and contract management are capabilities within the software.


Workforce Management

Optimise employee productivity through labour management and effective rostering. Infor's Workforce Management supports complex scheduling, execution, and analysis to refine future scheduling.  The solution provides insights on absences and time and attendance, enabling demand-driven scheduling.

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